For Residents

Water

Please keep water use to a minimum.

Flush the bad water out of your lines before using! If you have not used your water since the flood, run your water for 3 minutes. Also dispose of contaminated ice from your fridge.

  • YES for showering
  • NO for drinking. Boil rapidly for one minute before drinking or cooking
  • YES for handwashing. Follow with hand sanitizer.
  • YES for minimal laundry. Line-dry if possible.
  • YES for flushing toilets. Use Port-a-Potties when possible for #2. Do not flush anything down the drains that doesn’t belong down the drains.

Finding Drinkable Water

Water fill tanks are available out front of Hot Springs school. Bring your own container.

Well Water

If your well head came into contact with flood water, have the water tested before you use it for any purpose.

Toileting

Our sewer system has been destroyed. Please do not flush unless you need to flush. Do not flush wipes, diapers, or anything that doesn’t belong down the drain.

If you can, please use the Port-a-Johns located through out town.

  • 3 at Hot Springs Elementary School
  • 2 at Sara Jo’s Gas Station
  • 1 at Welcome Center
  • 1 at Medical Clinic

Trash

Hot Springs collection center operating normal hours. Household trash only.

  • Mon 7:30-6
  • Wed 7:30-5:30
  • Fri 7:30-6
  • Sat 8-5

Trash pickup is returning to Mondays like usual. YES use this service if you need it, BUT only use this service if you cannot bring it to the collection center yourself. It is led by volunteers at this time. Debris pickup is to come.

Electricity

PLEASE CONSERVE! Intermittent power is expected. Our electricity is being provided by the Duke solar farm. On cloudy days, we will have no power. On sunny days, power will be turned off at night to facilitate the next day. River Road power infrastructure is currently being repaired

Consider turning breakers off to parts of your home that don’t need electricity.

Unemployment / FEMA Aid Assistance

You can get help filing your disaster unemployment or FEMA aid at the Hot Springs Elementary School Library. The hours will be 12:30pm-4:00pm Monday through Friday (as long as we have a qualified volunteer).

Mental Health

We know this has been a lot. You cannot take care of otheres if you do not take care of yourself first.

We are lucky to have therapists setting up in the Art Room at the Hot Springs Elementary School from 12:00pm-5:00pm for adults and kids. If you need a safe place to talk, rest, or sit in silence, please take advantage of this wonderful service.

Mail Service

The county is working quickly to establish a temporary post office in Hot Springs. Stay tuned.

Schools

All Madison County schools are closed until further notice.

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